At K2 Sprays, we strive to process and ship orders promptly while ensuring safe and discreet delivery.
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Delays may occur during high-volume periods, but customers will be notified via email if necessary.
2. Shipping Methods & Delivery Times
- Standard Shipping: 3-7 business days (estimated)
- Expedited Shipping: 2-4 business days (additional fees apply)
- International Shipping: Available to select countries; delivery times vary (7-21 business days).
- Tracking Information: Provided via email once the order ships.
3. Shipping Restrictions
- We do ship to all countries/states discreetly where our products are prohibited by law.
- Customers are responsible for verifying local regulations before ordering.
4. Undeliverable Packages
- If a package is returned due to an incorrect address, refusal of delivery, or customs issues, customers must cover reshipment costs.
- Unclaimed packages may be refunded minus shipping fees.
5. Damaged or Lost Shipments
- Contact us within 7 days of delivery for damaged/missing items.
- Provide photos (if damaged) and tracking details for resolution.
For questions, contact: [support@k2sprays.com]